Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259


Copyrightę 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Reopening/Reconnection of Water Service Connection
Who may avail?
  • Disconnected customers that have already paid their arrears and reconnection fee

Fees
  • For Requested Disconnection                - Php 100.00
  • Reconnection Fee                                - Php 500.00
  • Payment of Unpaid Water Bills                                   

Availability of Service
  • Monday to Friday - 8:00am to 5:00pm (Except Holidays)

Notes
  • CWD Office Front Desk - Commercial Division

For Inquiries of installation status
  • Engineering Division c/o Engr. Miguel P. Macaspag
  • Call (055) 251-2669; (055) 543-9259



STEPS

CONCESSIONAIRE

OFFICE STAFF

DURATION (Waiting Time)

PERSON-IN-CHARGE
1
Payment of Arrears
Receive payment, Issue O.R.  and direct customer to cashier
20 mins
Marianne C. Cruz
Nida L. Jabon

2
Payment of Reconnection Fee
Receive Payment, issue O.R.
20 mins
Arlene R. Jabinal
3

Prepare Job order
20 mins
Odette Tesoro
Constancia Panela
4

Assign Personnel  & Schedule
15 mins
Engr. Miguel Macaspag
Macario Gabunar
Engr. Herminia Tuazon
5

Preparation of Requisition & Gate pass for Water Meter & Materials
15 mins
Jesus Nachura
6

Approval of Requisition & Issuance Slip, Gate Pass 
1 hour
Herminia Tuazon
Eusebia Christina Yboa
Engr. Miguel Macaspag
Engr. Ralph S. Uy
7

Issuance of Materials & tools needed
30 mins
Pacita B. Macaspag
Suzette T. Cabu˝ag

8

Reconnection
1 hour
Installation Team

Total Duration (Waiting Time):
          
          4 hours
Disconnected below Two Months