Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259


Copyright© 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Attending Request for Maintenance
Who may avail?
  • All registered concessionaires

Fees
  • Transfer of Tapping Fee                         - Php 1,600.00
  • Labor - Replacement of Ball Valve           - Php    120.00
  • Labor - Replacement of Water Meter       - Php    120.00
  • Pull-out, Installation and Calibration                                    
        of Water Meter                                      - Php     50.00
  • Water Meter                                         - Php 1,500.00
  • Concrete Cutting                                   - Php   100.00/meter

Availability of Service
  • Monday to Friday - 8:00am to 5:00pm

Location
  • CWD Office Front Desk - Commercial Division

For Inquiries of Request status
  • Commercial Division
  • Call (055) 251-2669


STEPS

CONCESSIONAIRE

OFFICE STAFF

DURATION (Waiting Time)

PERSON-IN-CHARGE
1
Report Request Details
Assess request & Prepare Job Order for maintenance (if no need of survey & investigation)
20 mins

2

If request needs survey & investigation, Prepare Job Order for Investigation & Survey
30 mins
Odette Tesoro
Constancia Panela

3
Wait for Investigation
Investigation  & approval
1 day
Jerome Maglente
Richard Espina
Julia P. Lobriño
4
Wait for Survey Estimates
Survey  Estimates & computation of billing
1 day
Macario Gabunar
Engr. Herminia Tuazon
Engr. Miguel Macaspag
5
Payment of Maintenance Fee
Receive Payment, issue O.R.
20 mins
Cashier
6

Preparation of Requisition & Issuance Slip, Gate Pass
2 hours
Jesus Nachura
7

Assign plumber & schedule Installation
10 mins
Engr. Miguel Macaspag
Engr. Herminia Tuazon
Macario Gabunar
8

Approval of Requisition & Issuance Slip, Gate Pass
1 hour
Engr. Herminia Tuazon
Eusebia Christina Yboa
Engr. Miguel Macaspag
Engr. Ralph S. Uy
9

Issuance of Materials & tools needed
30 mins
Pacita B. Macaspag
Suzette T. Cabuñag
10

Prepare Job order  for maintenance
15 mins
Customer Assistant (Frontdesk Clerk)
11

Maintenance work
15 mins
Installation Team

Total Duration (Waiting Time):
          
2 days 5 hrs and 20 mins. (w/investigation-survey)
4 hrs and 50 mins. (w/out investigation-survey)