Copyright © 2018 | Catbalogan Water District
Availing of Senior Citizen Discount

   Who may avail?
  • Customers that are one year and above registered
  • Qualified senior citizen customers that have submitted complete required documents

   Requirements
  • Senior Discount Application Form
  • Senior Citizen ID
  • Barangay Certification

   Availability of Service
  • Monday to Friday - 8:00am to 5:00pm (Except Holidays)

   Location
  • CWD Office Front Desk - Commercial Division

   Notes
  • Discount is 5 % of your current bill
  • Consumption must not excedd 30 cubic meters/month
  • Renewal of membership is every one year


STEPS

CONCESSIONAIRE

OFFICE STAFF

DURATION

PERSON-IN-CHARGE

DOCUMENT
1
Ask for priority lane number
Direct to Front desk
1 min
Guard
priority lane number
2
Inform front desk
Discuss needed requirements and provide application form
20 mins
Constancia Panela / Odette Tesoro
Form SC 004: Application for Senior Citizen Discount form
3

Prepare Service Request for Investigation
15 mins
Odette Tesoro
Constancia Panela


4

Investigation
2 days
Jerome Maglente
Richard Espina
Martin Palardon

2

Check application form and required documents
15 mins
Julia P. Lobriño
Engr. Ralph S. Uy
5

Approval of SC Membership discount
20 mins
Julia P. Lobriño

6

Encode to System of qualified customers
10 min
Odette Tesoro
Constancia Panela


                                                                                                            Total : 2 days, 1 hour and 21 mins.
Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Philippine Standard Time :
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