Copyright© 2018 | Catbalogan Water District
Disconnection due to Non-payment of Water Bill

    This refers to the disconnection of service connection due to non-payment of water bill. The service connection will be padlocked and the district has the right to pull-out the water meter if the account is not settled for 3 months.
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Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
(055) 544-2576
catbaloganwd@gmail.com
SERVICES
Office or Division:
CWD Office Front Desk - Commercial Division
Classification:
Simple
Type of Transaction:
G2C - Government to Citizen
Who may avail:
All customers
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
None

CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE


  1. Print-out Service Connections Subject for Disconnection

20 mins
Customer Services Assistant
Commercial Division

  1. Checking and Approval
20 mins
Division Manager
Commercial Division

  1. Locate and Disconnect SCs, Submit List of Disconnected SC
3 hours
Cut-off Team
Commercial Division
TOTAL
3 hours and
40 mins
Note: "    No disconnection activities were conducted during the ECQ until July 6, 2020.