Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259


Copyright© 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Reopening/Reconnection of Water Service Connection
Who may avail?
  • Disconnected customers below one year but over two months that have already paid their arrears and reconnection fee

Fees
  • For Requested Disconnection                - Php 100.00
  • Reconnection Fee                                - Php 500.00                               

Availability of Service
  • Monday to Friday - 8:00am to 5:00pm (Except Holidays)

Notes
  • CWD Office Front Desk - Commercial Division

For Inquiries of installation status
  • Engineering Division c/o Engr. Miguel P. Macaspag
  • Call (055) 251-2669; (055) 543-9259



STEPS

CONCESSIONAIRE

OFFICE STAFF

DURATION (Waiting Time)

PERSON-IN-CHARGE
1
Payment of Arrears
Receive payment, Issue O.R.  and direct customer to cashier
20 mins
Marianne C. Cruz
Nida L. Jabon

2
Attend orientation / seminar
    Mon. & Wed. - 4:00 pm
    Friday - 9:00 a.m.

1 hour
Constancia Panela
3

Prepare Job order for Investigation & Survey
30 mins
Odette Tesoro
Constancia Panela
4
Wait for Investigation
Investigation  & approval


2 days
Jerome Maglente
Richard Espina
Julia P. Lobriño
5
Wait for Survey Estimates
Survey  Estimates & computation of billing
Macario Gabunar
Engr. Herminia Tuazon
Engr. Miguel Macaspag
6
Payment of Reconnection Fee& Materials (if needed)
Receive Payment, issue O.R.
20 mins
Arlene R. Jabinal
7

Prepare Job order  for reconnection
20 mins
Odette Tesoro
Constancia Panela
8

Assign Personnel  & Schedule
15 mins
Engr. Miguel Macaspag
Engr. Herminia Tuazon
Macario Gabunar
9

Preparation of Requisition & Gate pass for Water Meter & Materials
15 mins
Jesus Nachura
10

Approval of Requisition & Issuance Slip, Gate Pass
1 hour
Engr. Herminia Tuazon
Eusebia Christina Yboa
Engr. Miguel Macaspag
Engr. Ralph S. Uy
11

Issuance of Materials & tools needed
30 mins
Pacita B. Macaspag
Suzette T. Cabuñag

Total Duration (Waiting Time):
          
           2 days, 4 hours and 30 mins
Disconnected below One Year but Over Two Months