Pier II, Allen Avenue Ext.,
Catbalogan, Western Samar, Phillipines 6700
committed to be a customer service-oriented utility
Pier II, Allen Avenue extension, Catbalogan, Western Samar, Philippines.
Telephone Numbers: (055) 251-2669 ; (055) 543-9259
For your complaints, Inquiries, Comments and Suggestions, you may file at our Customer Service Assistance @ CWD Office Pier II, Allen Avenue Extension Catbalogan, Samar or call 251-2669 (BayanTel) or 543-9259 (Globe).
Visit Catbalogan Water District Office for these services:
Reconnection - reinstallation of water meters upon payment of balances and reopening fee
Voluntary Disconnection - cutting water connection by removing water meter upon the concessionaire's request.
Meter Recalibration - determining the accuracy of a water meter.
Water Testing - determining the potability of water.
Transfer of Tapping - transferring customer connection to another zone/area upon the concessionaire's request.
Relocation of Water Meter - transferring water meter to an accessible location if its current location causes obstruction or difficulty in meter reading.
Repair of Service Line Leak - fixing leaking pipelines immediately before or after the concessionaire's water meter .
Change Meter - replacing an old or defective meter with a new one.
Restoration of Meter Stand/Pipe Fittings - repair of meter stand/ pipe fittings according to CWD standards.
Check up for Low/No Pressure - checking water meter upon request of concessionaire for low or no pressure.